Save money/concessions on bills

Non-Mains Energy Concession

Eligible Concession Card Holders that rely on:

  • firewood
  • liquefied petroleum gas (LPG)
  • other non-mains energy sources

for heating, cooking or hot water, can apply for the Non-Mains Energy Concession.

Depending on how much your energy bill is, an annual rebate of between $57-$650 is available.

Eligible Victorians can apply for a rebate for non-mains costs between January and December 2025 until 31 December 2026. Rebates for the 2026 calendar year open in July 2026.

Visit Department of Families, Fairness and Housing for more information.

Non-Mains Utility Relief Grant Scheme

The grant provides help to pay a non-mains energy or water bill that is overdue due to a temporary financial crisis.

  • Victorians on low incomes (with or without a concession card) who rely on non-mains energy, including firewood, and have experienced unexpected financial hardship can apply for the Non-Mains Utility Relief Grant of up to $650 for each utility type every 2 years.
  • You can apply for the grant if you have an outstanding bill for a previous firewood purchase or if you will not be able to afford your next purchase.

Visit Department of Families, Fairness and Housing for more information.

Energy Assistance Program

The Energy Assistance Program will support households experiencing vulnerability, providing one-on-one tailored energy support and ensuring participants are connected to retailers’ hardship assistance and other relevant government supports.

The program aims to assist low-income households and those experiencing hardship by:

  • providing households with one-on-one assistance to navigate the energy market
  • supporting households to manage the rising cost of living by saving money on their energy bills
  • increasing households’ capacity to better understand the energy affordability support and mechanisms that are available to encourage them to participate in the energy market more often.
  • The Energy Assistance Program is being delivered in partnership with community partners Anglicare Victoria and Community Information & Support Victoria. Households can call 1800 161 215 Monday to Friday to make an appointment to speak to an energy advocate.

Victorian Energy Compare

Victorian Energy Compare is the only free and independent online energy price comparison service available to Victorian energy consumers.

On average, people who used the Victorian Energy Compare website across 2025 were able to save $170 by switching to a better offer.

Improving household energy efficiency

Household energy efficiency

  • Energy efficiency is about saving energy, reducing your bills and making your home more comfortable.
  • Find out about the benefits of an energy efficient home at Sustainability Victoria.

Victorian Energy Upgrades program

  • Get involved in Victorian Energy Upgrades program and save money on the installation of energy-efficient products, reduce your energy bill and help the environment.
  • Find out more at: Victorian Energy Upgrades

Page last updated: 22/02/26

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